Wholesale & Private Label
From Product Brief to Sample-Approved Order
Make the first order manageable by agreeing the product, pack and responsibilities before paying for production.
The ordering sequence
- Send the brief. Product references, sizes, quantities per SKU, destination, channel and branding requirements.
- Review an itemized quote. Include product, packaging, development/testing, sample and freight items where applicable.
- Approve the physical sample and artwork. Record dimensions, materials, tolerances, label content and any changes.
- Confirm the order. Agree payment, lead time, Incoterm with named place, document scope and inspection terms.
- Produce and inspect. Use the approved reference and agreed checkpoints; resolve deviations before dispatch.
- Ship and receive. Review the packing list and shipment documents, then follow the agreed receiving and claim process.
MOQ, samples and production timing
| Order detail | Planning information |
|---|---|
| MOQ | From 50 pcs per SKU on selected standard products; format, size and packaging minimums are confirmed in the quote. |
| Samples | Free standard samples may be available. Ask us to confirm the selection, preparation time, courier cost and any first-order shipping credit before dispatch. |
| Production lead time | Indicative production: 15–20 working days for standard orders and 25–30 for OEM/ODM, after sample, artwork and order approval. Development, testing and freight are additional. |
| Branding | Laser engraving on suitable wood surfaces; labels, tags and packaging for other materials. Custom work is quoted separately. |
| Packaging | Bulk bags, individual packs and paper/kraft boxes are options. Custom printed boxes may require around 200 pcs per design; confirm the current minimum. |
| Shipping | Confirm destination, Incoterm with named place, transport mode, carton data and the shipment-specific document list. Freight is not included unless stated. |
Sample preparation, custom prototyping, artwork revisions, outside testing and transport are separate stages. The production estimate starts only after the required approvals and commercial conditions are met.
Shipping and payment are order-specific
Ask for transport mode, named origin/destination, packed dimensions and weight before comparing shipping quotes. Air, courier and sea services are not interchangeable; there is no single worldwide freight timeline.
EXW, FOB or CIF can be discussed with your forwarder, but the named place/port and the applicable version of the terms must be stated. Destination duties, taxes, clearance and local delivery should be itemized rather than assumed to be included.
Payment schedule, inspection acceptance and handling of defective goods belong in the written order agreement. This page does not set an automatic credit, refund or replacement entitlement.
For reorders
Keep the approved sample/version, product codes, artwork, carton configuration and inspection criteria together. Confirm material or packaging changes before repeat production. Share a rolling forecast with required delivery dates rather than relying on an annual capacity headline.
Distributor reorder planning · Retail-chain supply preparation